HDFC Bank Ltd. has released Notification for Various Posts. All Eligible Candidates Apply Offline & Download Application through official Website On or Before Last Date . HDFC Bank Ltd. Recruitment 2016, All Interested Candidates should check vacancy details like qualification, age limit, Pay Scale, Application Fee, Selection Procedure, address before applying......
HDFC Bank Recruitment 2016
Name of Post : Trainee Debt Management and Personal Banker
Qualification : MBA, P.G.D.B.A, P.G.D.B.M.
Salary : INR Rs. 2.1 Lacs
Job Description:
Profile 1: Personal Banker
- Relationship Management for a Portfolio of customers and providing Customer service
- Responsible for Cross Sell & enhancing relationship with existing customers and walk in customers
- Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account
- Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc
- Generation of referrals from internal database
- Report Generation & filing
- Review all critical reports, monitor cash levels, fraud control, etc
- Branch administration & ATM (onsite) management
- Branch Operations and Audit Compliance
Profile 2: Trainee Debt Management
- Outbound Call Management
-> To lead and manage an Outbound Tele calling Team addressing portfolio delinquency at the nascent stages and deliver high level customer service in the pursuit of Unit goals
- Inbound Call Management
-> To devise strategies and approaches to effectively manage interactions with customers who call into the bank in response to outreach programs
- Non Voice channels
-> To implement & recommend timing and nature of non-voice communication with customers
- People Management
-> To lead and direct a large and diverse team of telecallers with a focus Improving productivity and sustaining high levels of performance
- Monitoring & Tracking
-> To develop, implement and understand productivity and efficiency MIS used by the unit
Skills Required:
- Should possess strong leadership traits
- Strong negotiation and communication skills
- Analytical and informed decision making skills
- A flexible and adaptable temperament is preferred
- A strong bias for achievement is preferred
- Strong people skills and a fair and transparent manner of dealing with people
Selection Procedure :
- Aptitude Test
-Group Discussion
- Interviews
Official Website : www.hdfcbank.com
HDFC Apply Link : Click Here
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