Company Name | Dell International Services India Private Limited |
Company Website | http://www.dell.com |
Experience | 0 – 3 Years |
Salary | Not Mentioned |
Qualification | Any Graduate |
Job Role | Client Technical Support Associate |
Skills | Communication Skill |
Job Location | Gurgaon |
Job Type | Walk in |
Walk in Date | 11 & 12 May 2017 Time : 12:00 PM – 03:00 PM |
Reference | jntuhportal.ga |
About Company
Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world’s largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.
Job Description
- Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
- Diagnosis & resolving of the hardware problems and troubleshooting.
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Job Requirements
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have an excellent communication skills.
- Both side transport facility available.
Eligibility
- Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience.
- Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
- MBA/MCA with relevant 6 months of work experience are eligible.
- M.Tech’s are not eligible.
Venue
Dell International Services,
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43, Gurgaon – 122002.
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43, Gurgaon – 122002.
Contact Details
Ellora Dutta
0124-4579165
0124-4579165
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