Walkin On 5th Sep and 6th Sep
Company Amazon Development Centre Pvt LtdQualification Any Graduate
Experience 0 to 5 yrs.
Salary INR 2,75,000 - 4,00,000 P.A. Free Transport, Sodexo Meal Vouchers, Night Shift Allowance, Over Time Allowance.
Work Location Hyderabad / Secunderabad
Job Description
We invite Freshers and Experienced professionals with excellent communication skills (written and verbal)Please carry resume, passport size photograph and one Original Govt ID proof for interviews.
Note: Candidates applied in the last 6 months, will not be considered.
Other Benefits : Free Transport, Sodexo Meal Vouchers, Night Shift Allowance, Over Time Allowance.
Qualifications:
Minimum qualification : Any graduate/ PG is eligible to apply.Position Description: Seller Support Associate
The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.
Summary of Responsibilities
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
Builds Platform and business knowledge to better serve sellers
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.
Address
Time: From 10:00 AM to 3:00 PMVenue: Amazon Development Centre Pvt.Ltd, Raheja Mind Space,Building No:9, 10th Floor,Hi-Tech City,Hyderabad
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